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Tourism training – making it easier to get the training your company needs

The Tourism Network has been awarded a significant amount of funding from both the London Development Agency and the European Social Fund to help tourism businesses in London identify the training and skills development initiatives that could help improve their bottom line and enhance their profitability.

Over the next few months we’re developing a new website www.tourismtraining.info containing help and advice about training and staff retention. The site is already live but will be further enhanced with much more information, particularly about training courses available to you and your colleagues.

As part of this project we’ll also be launching the first Tourism Network Handbook – more on this in the next issue of this newsletter.

There are two ways in which you can immediately benefit from this new initiative. You can subscribe (free) to the new quarterly newsletter called The Bottom Line, about training and staff development that will also give you access to some special events and services.

We’re also arranging a series of (mostly free) events where you can sample different types of practical training. You can already book for two forthcoming events. The first of these takes place on 11th May in Central London and focuses on customer care for international & disabled visitors, including a special sample presentation on welcoming Chinese visitors.

The second event is on 12th July in East London where we’ll have a brief training course on promoting high quality products to the Meetings, Incentive, Conference and Exhibitions' market, focusing on how to convert enquiries and show rounds into business.

Both events are free to companies employing less than 250 people and cost just £20 for all others. Brunch and networking opportunities are included!

London based businesses can book either of these events now by going to www.tourismtraining.info/events.htm

The London Development Agency has announced details of other staff and training initiatives and full details of these are now available on www.lda.gov.uk/tourism.

If there’s any type of training you’re looking for and can’t find please get in touch and we’ll help you to find it.

Susan Briggs

The Tourism Network offers practical and entertaining marketing training workshops. We use a combination of presentations, exercises and examples so you can put what you learn into practice as soon as you've done the workshop.

Or perhaps you'd prefer to suggest your own training subject and arrange a tailor-made course at a venue of your choice for you and your colleagues? You can even choose how you want to learn, according to how much time you have and what suits you. We also offer one-to-one sessions, group workshops, and workbooks for completion at any time, or try our latest innovation for FREE e-learning.

We hope this project will build on the success of our last major training project in London - read the case study here.

To discuss the kind of training that's right for you, please email Susan Briggs or call 020 8947 4053.

 

 

 

 

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