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Sustainable tourism

Have you ever been “disturbed” whilst soaking up the sun’s rays on some far-off sandy beach by someone trying to sell you something you preferred not to see? Or perhaps you have been fortunate enough to trek up to Machu Picchu in Peru and left your toilet paper dangling from a bush somewhere?

There are so many examples of non-sustainable practices and equally high-profile case studies, particularly those that are now looking at community development programmes vs. wildlife and game viewing – the message goes out on the airwaves that a lion has been sighted, and before you can get your zoom lens ready, at least 15 mini-busses have skidded to a halt in front of one bemused cat! There is also the increasing antagonism between the big UK tour operators vs. the small tour operators from developing destinations, as well as the high profile case of a destination that dared to impose an eco-tax, that all went horribly wrong. I could not hope to do all of this justice in one article alone.

This article takes a brief look at sustainable tourism and attempts to strip some of the layers of jargon and “environmental speak” that makes it hard to understand and even harder to include in tourism strategies without it sounding empty and meaningless.

Sustainable Tourism – a definition:

Sustainable tourism in its purest sense is an industry which attempts to make a low impact on the environment and local culture, while helping to generate income, employment, and the conservation of local ecosystems.

It is responsible tourism which is both ecologically and culturally sensitive.

Increasing evidence shows that an integrated approach to tourism planning and management is now required to achieve sustainable tourism. It is only recently that there has been a growing recognition of the importance of combining the needs of traditional urban management (transportation, land use planning, marketing, economic development, fire and safety etc.) with the need to plan for tourism.

Unfortunately, in so many destinations, the short term approach prevails, with architects and developers’ plans coming before local communities, environmental concerns (especially water consumption) and employee development.

Some important principles of sustainable tourism development:

• Tourism should be initiated with the help of broad-based community-inputs and the community should maintain control of tourism development. It should not be developed and managed from afar.

• Tourism should provide quality employment to its community residents and a linkage between the local businesses and tourism should be established. The locals should do more than just clean up after the tourists, and be badly paid for their tasks.

• A code of practice should be established for tourism at all levels - national, regional, and local - based on internationally accepted standards. Guidelines for tourism operations, impact assessment, monitoring of cumulative impacts, and limits to acceptable change should be established.

• Education and training programmes to improve and manage heritage and natural resources should be established.

Source: Jamieson, Walter and Alix Noble, "A Manual for Sustainable Tourism Destination Management" CUC-UEM Project, AIT, 2000

So what does it all mean? How can you apply these lofty principles to your business?

I suggest you start by trying to answer the questions laid out below. If you answer yes to at least three of them, you are already a long way down the sustainable trail.

Is your communication informative? Travellers not only learn about the destination, they learn how to help sustain its character while deepening their own travel experiences. Residents learn that the ordinary and familiar may be of interest and value to outsiders.

Does your business support integrity of place? Destination-savvy travellers seek out businesses that emphasize the character of the locale in terms of architecture, cuisine, heritage, aesthetics, and ecology. Tourism revenues in turn raise local perceived value of those assets.

Does your business benefit local residents? Travel businesses do their best to employ and train local people, buy local supplies, and use local services.

Does your business conserve resources? Environmentally aware travellers favour businesses that minimize pollution, waste, energy consumption, water usage, landscaping chemicals, and unnecessary night time lighting.

Does your business respect local culture and tradition? Foreign visitors learn about and observe local etiquette, including using at least a few courtesy words in the local language. Residents learn how to deal with foreign expectations that may differ from their own.

Do you abuse your product? Stakeholders anticipate development pressures and apply limits and management techniques to prevent the "loved to death" syndrome. Businesses cooperate to sustain natural habitats, heritage sites, scenic appeal, and local culture.

Do you strive for quality, not quantity? Communities measure tourism success not by sheer numbers of visitors, but by length of stay, money spent, and quality of experience. Of course it means great trips. Satisfied, excited visitors bring new knowledge home and send friends off to experience the same thing - which provides continuing business for the destination.

Source: National Geographic Online

One of the most practical examples of a low-impact solution to the supposed saboteur of package tourism took place in the Gambia just over three years ago.

Beach traders used to ply their wares every day, up and down the beach and “hassling” guests of the large hotels who had ventured out onto the beach when they thought the coast was clear (of traders). This had predictable results in that the local traders became resentful of the large international hotels and their guests as they were unable to share in the economic bounty that was tourism. Tensions built up and thanks to enlightened thinking by the tourism authorities, the hotel owners and operators were forced to meet with the traders to try and find a way forward, without inconveniencing the guests, of course!

The result was a series of weekly markets, held in the grounds of each of the hotels, thus giving the traders access to the tourism pounds, the tourists access to the local traders in a safe, non-threatening environment and the international hotels took on their share of responsibility.

It is very easy to find examples of best practice in developing markets, but not so easy to find information in England.

If you have any sustainable projects you are involved with or would like to share your experiences, please get in touch with me, Mary Tebje mary@tourismleisure.org.

 

 

 

 

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