You want to know how to make your job easier, or how to do it better. You don't want to plough through pages of theory, just to know how to get the job done in the most effective and enjoyable way possible.
That's how we run The Tourism Network Training Workshops. They're practical and entertaining and use use a combination of presentations, exercises and examples so you can put what you learn into practice as soon as you've done the workshop. Practical marketing and customer care training for tourism professionals
We offer a variety of formats: one-to-one sessions, group workshops, workbooks and e-learning. We will shortly be announcing our forthcoming programme of open courses.
We can offer tailor-made worskhops for you and your colleagues at your venue - it's then up to you whether you want to offer training places free to participants or make a charge for them.
We can offer any of the subjects listed on this site or provide suitable trainers on other marketing subjects of your choice. We can also organise workshops which combine various different elements of marketing.
The following are just some examples of the workshops we offer. Get in touch if you'd like to know about some of our secret topics or have something you'd like to learn -
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We place strong emphasis on practical support, ensuring all workshops and training are of immediate use to participants.
Workshop materials are devised and led by Susan Briggs, with a team of other professionals, all of whom have direct experience of the tourism industry.
Susan Briggs is an independent marketing experience with over 15 years' experience of working with attractions, destinations, tourist boards and hotels in the public and private sector. She has worked with national organisations and international hotel chains as well as with smaller, lesser known museums.
You want to know how to make your job easier, or how to do it better. You don't want to plough through pages of theory, just to know how to get the job done in the most effective and enjoyable way possible.
That's how we run The Tourism Network Training Workshops. They're practical and entertaining and use use a combination of presentations, exercises and examples so you can put what you learn into practice as soon as you've done the workshop.
If you work in tourism, leisure, travel or hospitality, you're likely to benefit from our Marketing Training Workshops.
They are particularly relevant to anyone working in visitor attractions; accommodation providers; destinations; venues; museums, arts & heritage; local & regional government and tourist boards.
Small advertising budgets? Still need to get some new business? Everyone knows that word of mouth is the best form of marketing – and PR activities are an easy way of generating a buzz. Whether you need to give your PR some extra oomph or have never done any PR before, now’s a good time to focus on this cheap but effective promotional tool.
Marketing in downturn - support for tourism businesses
We’ve been running some intensive 2.5 hour workshops to help tourism businesses cope with the economic downturn without necessarily resorting to discounts.